Have a website, website was incorrectly classified by CRDF. Got in touch with CRDF, had them correct their classification. Meanwhile, 10 security vendors had piggybacked on the incorrect classification, ArcSight thread intelligence among them. Tried calling support, sending emails to arcsight-virustotal@microfocus.com and mfi-cyberresarcsightsales@opentext.com, tried using the contact forms, but haven't got a reply.

9 out of the 10 security vendors were able to receive and respond to a false positive report within 1 week, but opentext has not and it's been months.

This causes companies who integrate with us to see a huge red banner in MS Edge since Microsoft Defender SmartScreen uses data which contains the report from ArcSight Threat Intelligence.

This site has been reported as unsafe

How can I report this in a manner so that you will fix your incorrect classification of "Suspicious"?

Virustotal scan: https://www.virustotal.com/gui/url/164248c4b08e36070dfdbae6a849b4fc079a7e7501ea2015a1922f913c93d016

CRDFs reclassification decision: https://threatcenter.crdf.fr/false_positive.php?ref=20240411303024

Thanks!