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How to report false positive for ArcSight Threat Intelligence?

Sang Dang

Hi, we recently discovered that our website has been added to ArcSight Threat Intelligence's suspicious category using VirtusTotal tool, and tried to send a request to this email address: arcsight-virustotal@microfocus.com but so far nothing has changed. We would like to ask about a proper way to report false positive for our website.

Thank you.

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    Hi Ahmed,

    can you please provide me the IP/URL in question via a direct message? I have not seen a VT report received which we did not process.

    I can probably help with some manual extra efforts but need the URL/IP in question,

    Markus

    Sr. Product Line Manager |  ArcSight Threat Intelligence
    OpenText Cybersecurity

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