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ArcSight Platform ITOM portal login page is not accessible

Thiyagarajan K

Hi All ,

  When we try to Arcsight Platform ITOM portal , it is showing us blank page. All pod status are showing as running. If anyone had faced this issue , please let know how to fix this.

  In one of the discussions , asked to delete cdf-apiserver pod under core namespace. We tried this but still no luck.

   

Regards,

Thiyagarajan K

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    Hi there,

    If this occurs again, before deleting the pods, you can try starting an Incognito or InPrivate browser session and retry.

    Sounds like a dumb suggestion, but you would be surprised how often this resolves the blank page issue.

    If I had the time I'd dig into precisely what causes this but alas, back to work on the other stuff!

    Cheers,

    Ian.

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  • 0  

    Hi there,

    If this occurs again, before deleting the pods, you can try starting an Incognito or InPrivate browser session and retry.

    Sounds like a dumb suggestion, but you would be surprised how often this resolves the blank page issue.

    If I had the time I'd dig into precisely what causes this but alas, back to work on the other stuff!

    Cheers,

    Ian.

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