Hello,
can you please guys revert to the old Protect interface!!!
it was so easy before to find answers and solutions,
now we have to struggle to find a simple document
Cybersecurity
DevOps Cloud
IT Operations Cloud
Hello,
can you please guys revert to the old Protect interface!!!
it was so easy before to find answers and solutions,
now we have to struggle to find a simple document
I appreciate your feedback and perspective. We’re continuing to improve the community and I want to share a few updates about steps we’ve taken to improve the experience in Protect724.
Search issues. Search is critical, however, we found ArcSight product documentation was clobbering search results. We made two changes to impact search. First, we changed the defualt for search scope from "community wide' to the specfic category. Second, and most importantly, we separated ArcSight Product Documents from the search scope to remove them from search results. Now, when you search from the ArcSight community page, you should see discussions much more clearly in the results. Is search improved?
Product Document Shortcuts: Because product documentation is so important to the users of the platform, we also added quick navigation links to the product documents.
Helpful links. Based on feedback from users, we added helpful shortcuts in the community announcements to key resources (support, etc)
Customer Support Forum - In July, we introduced the ArcSight Customer Support forum, where support engineers routinely engage and answer questions.
Current work in progress
Flattening / subspace clean up.
Hi JohnJ,
looks much better already. I tried 3 simple searches (syslog connector tuning, windows connector tuning and manage.jsp). All three came up with some proper results from the Protect community (Q&A Threads, Posts, Blogposts).
One more thing I am lacking is that the Protect 724 Turbo Talk Sessions (the PDFs/Slides from the Protect724 Conventions) to a certain topic are not shown in the search results. That would be another great enhancement, as those documents show deep dive knowledge to specific topics.
Regards
Christoph
Hello Christoph,
all past and current Protect event assets can be found in our events board. Click Protect724 at top of page, from drop down list chose Events & Announcements: https://community.microfocus.com/t5/P724-Events-Announcements/bd-p/Events-board
I tried search with your keyword and got a number of results. Hope you will find what you are looking for, otherwise, please get back to us again.
Rgds, Caroline
OpenText Community Manager
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How do we subscribe to the old Protect724 spaces? These are working for me on the new site, but how do I tell new users how to subscribe to these? I Don't see toe Options dropdown on the right to subscribe to them.
Groups
Hello Christoph,
Thank you for helping to validate the search improvements. That's good news.
You asked about the past protect event turbo talks. We just moved them into an ArcSight-Subspace.... so they should be searchable, and easier to find. Let me know if this helps.
John
Steve -
You're now able to subscribe to entire spaces/categories!
Rather than subscribing to the entire space, the advice I would give is to subscribe to the Discussions. Over time - Questions will be consolodated into Discussions.
John