• RADIUS - Packet does not contain required Message-Authenticator attribute

    Hi everyone, We are configuring a CyberArk as a RADIUS Client for authentication against Advanced Authentication RADIUS server. After some initial tests, we are getting this error message: “Error: Receive - Insecure packet from host 10.99.132.66: Packet…
  • Shortcuts "Enrollment" and "Helpdesk" doesn´t work properly after updated to 6.4.2 versión.

    We upgraded the console from version 6.4.1 to 6.4.2 but we are experiencing issues with enrolling users and querying methods configured for users. Whe want to check a user, but the console shows us the message "Access has been denied." I would greatly…
  • Advanced Authentication External URL

    Dear Community, We have installed cluster of two AA servers (aa.domain.si and aa2.domain.si) and configured load balancing over Access Manager URL aa.domain.si. Both servers are available over AM, ut the thing that keeps happening is an error when…
  • Installing Advanced Authentication via USB

    Hi Guys, Is it possible to install Advanced Authentication via USB? Like booting the iso image from the usb? TIA
  • Signing in with wrong user asks for chain selection instead of detecting wrong username

    Hello, When I login with a wrong username into Authenticators Management event, Advanced Authentication shows me the chain selection dialog instead of showing some kind of message like " User not found, please use a valid username". Password was not introduced…
  • AAF Windows Client misconfiguration after device gets out of energy

    Hello everyone, I hope someone can help me, When a laptop running this AAF 6.3 client runs out of battery, the config.properties file gets corrupted. We tried to fix it with the update, but the problem still occurs. We have this problem before, but…
  • OWA NetIQ page customization

    Hello Can we customize the NETIQ page that comes up after we access the OWA login url (once the iis plugin is installed on the mail server and relevant chain etc is configured ) ? Can we apply a custom CSS ?
  • Offline Authentication - Emergency Password

    Does Emergency Password work in offline mode (when the Laptop is not connected to the network) and user doesn't know LDAP Password or have any other MFA Options available such as SMS OTP/Smart Phone/others configured in the chain?
  • NAAF RADIUS Server compatible with Fortinet-Group-Name feature

    Hi all, I'm configuring the multifactor authentication between Advanced Authentication and Fortinet Appliance. All tested methods worked fine, but we want to enable the Fortinet-Group-Name feature described here: https://kb.fortinet.com/kb/documentLink…
  • How to determine if Advanced Authentication Device Service is installed.

    We have Advanced Authentication Server Installed (AAUTH Version: 6.2.0.3, Framework: 1.10.3) to use with multi-factor Authentication. I am researching the Facial Recognition method and there is a warning listed " WARNING: To use the Facial recognition…
  • integrate filr 4.1.1

    HI All I want to let my filr enable Multi-factor function...so (1) Iupdate my filr to latest 4.1.1 version (2) I let A.A use internet certificate (Let's encryption) (3) create oAuth2 event on AA...then read filr best practice guide ( https://www.novell…
  • How to Intergrate RSA soft token

    Hi I want to integrate RSA soft token? How to do? Bye the Radius client or other way? or have not support? thanks for support
  • No Authenticators in the app

    It looks like I ran into the same issue ran into in THIS POST. When I use two factor authentication, my login just started failing and the phone app now goes to the ENROLLED AUTHENTICATORS screen, which is blank, and my login attempt fails. I cleared…
  • Delivering Entpr. Grade Authentication for Mobile Workforce

    Delivering Enterprise grade Authentication for Your Mobile workforce Brent Kynaston, solutions architect at Trivir, is giving a BrightTalk webinar on the details of deploying MicroFocus Advanced Authentication for your mobile workforce....