Popular Tags

  • Advanced Authentication 6.4.3.1 JSON SMS sending

    Hi! We wanted to setup new JSON sending of SMS in AA, but have found an issue that is stopping us from implementing. The phone number placeholder is not replaced with actual phone number and is sending an empty string to server. Our JSON parameter…

  • Shortcuts "Enrollment" and "Helpdesk" doesn´t work properly after updated to 6.4.2 versión.

    We upgraded the console from version 6.4.1 to 6.4.2 but we are experiencing issues with enrolling users and querying methods configured for users. Whe want to check a user, but the console shows us the message "Access has been denied." I would greatly…

  • Netiq AA 6.4.2 async logging is not working

    We have an issue where periodically the async log is not recording sms send events. The log is not being updated and sometimes moving the log level to debug and back helps but this is not consistent. Any clues as to how to troubleshoot would be appreciated…

  • OES Login with Third-Party Credential Provider: OFF - Device Service Bug?

    We have a specific set of settings for Notebooks as our OES servers aren't availible outside of our network so if a user logs in on a notebook, AAF won't also login with OES automatically... In such a case users are supposed to login with our VPN (so…

  • Can the default realm/domain be configured?

    We plan to switch from OES using AAF to directly using AAF (with third party logins enabled in OES) and the settings to do that are really easy. BUT we have the issue that when we do that the login mask (when logging into windows) will set the username…

  • When creating a new Cluster... which FQDN (mangement or service)

    I'm building up a new cluster... I'm not sure when I'm asked about hostnames/FQDNs, which one provide.... My appliances have two IPs and two FQDNs.... one for service and another for management. xxxxx.mgmt.com.company xxxxx.serv.com.company …

  • "Top Chain" never used

    Hello! In theory (from docs): IMPORTANT: If you have configured more than one chain using one method (for example, LDAP Password, LDAP Password+Smartphone) and assigned it to the same group of users and the same event, then the top chain is always…

  • Skip AAF Windows Client when using mstsx.exe

    Hey, I have installed the AAF Windows client on my client and now I would like to connect to a server using mstsc.exe (RDP). Here I have the problem that the AAF Windows client requests the user credentialsi n the context of the event on my client…

  • SSO to AA with NAM

    Hi, Since with version 6.4.2 we no longer have the old GUI and we can only use the new GUI for the Enrollment portal, and it no longer supports basic authentication, does anyone know how we can implement SSO with NAM and AA? Using OAuth? having AA…

  • AAF and HAProxy

    How is redirection done from 80 to 443 port ? I have HAProxy in front and need disable it.

  • Advanced Authentication Rest API creating users

    Dear community, I am trying to create user in local database of AA. I am using AA 6.4.1.1. In rest documentation I found user creation method with HTTP POST and URL /scim/v2/Users. Currently I am trying to create users and am getting error 404…

  • Can not remove custom localization

    Dear Comunity, in Advanced Authentication version 6.4.1.1 we have created custom localization in previous versions. Now We want to remove this localization and replace it with new one. Localization settings we are trying to edit are in "Policies…

  • Netiq Advanced Authentication Global Master Down

    Hi All I Have question regarding NetIQ Advanced authentication clustering We have two node AA cluster, one for Global Master (Node1) and one for DB Server (Node2) currently our Global master the detected in the information cluster is down, and all the…

  • SecuGen Unity 20 Bluetooth

    Has anyone tried the SecuGen Unity 20 Bluetooth fingerprint reader (HU20-ASF-BT)?

  • AA login page with placeholder text displayed is Misleading

    Anyone experience the similar user interface issue that causing user confuse to provide the correct username in AA login page? In my Production deployment, the username here that want user to keyin in their email login id. But this page by default having…

  • AA and GroupWise

    (Not sure if this is the right place for the question, or better in the GroupWise section?) We are currently evaluating Advances Authentication. I have installed a single AA appliance, no cluster, no multi tenancy. For testing I have configured three…

  • AAF Windows Client misconfiguration after device gets out of energy

    Hello everyone, I hope someone can help me, When a laptop running this AAF 6.3 client runs out of battery, the config.properties file gets corrupted. We tried to fix it with the update, but the problem still occurs. We have this problem before, but…

  • Steps for Smartphone Enrollment for Android

    Hello MF Community, I've been trying to enroll a Smartphone Method using an Android phone. Here's my error: "java.security.cert.CertPathValidatorException: Trust anchor for certification path not found". Already checked similar questions posted here and…

  • Has anyone seen this Windows client login failure - AttributeError: 'dict' object has no attribute 'encode'

    Just getting started with a Windows client and cannot seem to make it past this error when attempting to login using LDAP Password Only chain. Using 6.3.6 client with NAAF-6.3 appliance. Syslog shows the login attempt but nothing specific that I can see…

  • Clarification Requested: OPENVPN and AA

    All: Problem: I am trying to configure pfsense with OpenVPN and Radius to work with AA via ldap and TOTP. I cannot seem to get this working. Has anyone successfully set this up? If so, can you provide any guidance. What I did so far: I've reviewed…

  • Does NetIQ Authenticator provide a means of transferring credentials to a new device like Google Authenticator does?

    When a customer has opted to use NetIQ Authenticator for third party applications in addition to AA this would be very convenient.

  • no user report for HelpDesk

    We, university Leiden, ran in to a problem for the Enroll admins (HelpDesk). They are unable to see the user report in de helpdesk page of AAF? I think this happens with the last update of the AAF servers (6.3) When we assign the helpdesk to 'full…

  • Is it possible to use mini USB Fingerprint device for AAF windows login Fingerprint method?

    Hi, We have a requirement from customer, to use Mini USB Fingerprint device for AAF windows login Fingerprint method. As per AAF documentation only USB based Fingerprint devices are supported by AAF. Can anyone suggest best compatible supported…

  • AAF Windows Client on High Resolution Displays

    I have the problem, that the selection of the Chains at Windows Logon is very small on a Surface Pro4 with a high resolution. On other applications like e.g. GroupWise I was able to "disable display scaling on high DPI settings", but I do not know if…

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