I have a support case and the tech(s) have indicated that I should try to use the SLAnalyzer.
Where and how do I use the SLAnalyzer?
Cybersecurity
DevOps Cloud
IT Operations Cloud
Hello,
Please take a look at this KB article on the topic:
https://portal.microfocus.com/s/article/KM000007063?language=en_US
The engineer in charge of the ticket should give you further details on how to obtain the information they need in SLAnalyzer by describing extra steps, etc.
Thanks.
Regards,
Luciano Testa