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Netiq Access Manager - ServiceNow Integration
This document describes how to integrate the ServiceNow developer instance with Access Manager through SAML 2.0.
Signing Up and Building Developer Instance
To sign up and start building a developer instance, perform the following steps:
Configuring NetIQ Access Manager as Identity Provider in ServiceNow
To configure NetIQ Access Manager as Identity Provider in ServiceNow, perform the following steps:
.pem file format: i.e. servicenowx509.pem
-----BEGIN CERTIFICATE----- [your X509Certificate value] -----END CERTIFICATE-----
Configuring ServiceNow as Service Provider in NetIQ Access Manager (SAML 2.0)
To configure ServiceNow as Service provider in NetIQ Access Manager (SAML 2.0), perform the following steps:
Testing the Connection between Identity Provider and Service Provider
To test the connection between IDP and SP, following are the pre-requisites:
Note: If you have selected NameID policy as emailAddress, you should map the same email ID, else login will not work in both IDP/SP initiated flow.
e.g.)
Access Manager:
Servicenow:
Steps:
IDP Initiated Login:
SAML tracer logs:
SP Initiated Login:
SAML Request and Response: