Cybersecurity
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IT Operations Cloud
Summary
Access Manager Console amrestore.sh script fails with error AM#201002007
Products
Access Manager (NAM)
Environment
Access Manager Admin Console Version:
4.5.x,
5.0.0 -> 5.0.3
RHEL 7.9 localized (none English)
Situation
Restoring a backup returns error: AM#201002007
-S LDIF -f __recover__.ldif -C -n -D LDAP -L ca.der -s acserver.kgast.nam.com -p 636 -d cn=admin,o=novell -F
**** Error *************** Error *************** Error ****
AM#201002007: Failed to restore from backup file: /root/nambkup/acserver_20221023_1158.ldif.
FAILED to restore. Please verify
IP Address: 192.168.0.195
LDAP Port: 636
Administrator id: cn=admin,o=novell
Administrator Password:
Backup path: /root/nambkup
Backup file: acserver_20221023_1158
eDirectory Server:
Certificate Encryption Phrase:
**** Error *************** Error *************** Error ***
Restoring a backup fails
Read Full Knowledge Base Article for Cause and Resolution
URL Name
KM000011473