Cybersecurity
DevOps Cloud
IT Operations Cloud
Summary
Advanced Authentication chains could not be loaded in dropdown of NAM Advanced Authentication chain. User fails to login to nidp portal.
Products
Access Manager (NAM)
Environment
NAM 5.0.2
NAAF 6.3.6.1
Situation
User fails to login. NAM does not show AAF chain in the dropdown as shown below.
Cause
DNS of Advanced Authentication server was not reachable from Access Manager server
Resolution
Advanced Authentication server should be reachable from NAM.
URL Name
KM000009149