This document relates to issues where the AA service fails to start.
This document will not address any issues regarding the 9443 appliance console.
This document includes references to the support tool SLAnalyzer. For more information see: What is SLAnalyzer?
Symptoms:
In some cases when attempting to access the admin portal url the server under maintanence screen is always seen. This symptom occurs when the aucore docker image cannot load. The aucore image will wait for all of the other dependent containers to load before the container will start.
For this condition, check the docker log for the aucore container for errors and status.