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Unable to translate radius SMS prompt

Hello,

We are trying to translate the SMS OTP prompt shown on RADIUS events, but after several attempts to translate it using custom messages we are unable to do so.

We are using the Custom Messages module to add Spanish translation for this prompt. We tried using several web browsers, several VPN clients and changing the web browser language to any of the Spanish options, but we always see this message in english. Even modifying the english translation to a spanish text, we see the message stil in english.

Making the same translation to Email OTP Radius prompt we are able to see the message successfully translated, but not working with SMS OTP Radius prompt or default ones like the "Incorrect OTP".

Any clues were the issue could be located?

Our NAAF version is 6.4.0

Regards,
Rodrigo

  • Suggested Answer

    0  

    Hello,

    My advice is to open a ticket with Technical Support so they can check your configuration.

    The current AAF version is 6.4.2

    Thanks.

    Regards,

    Luciano Testa